The Eaquals Guarantee for Language Centres

An Eaquals-accredited Language Centre undergoes regular inspections to ensure that: 


It meets a high standard of professional conduct and integrity in all aspects of its operations.


It offers high quality opportunities for language learning and/or teacher training, within a clearly organised curriculum framework, and fully transparent and effective assessment systems.


All facilities, resources and materials for language learning and/or teacher training, including any e-learning platforms, meet students’ needs and the purpose of the course.


All promotional materials used are factual, complete and can be easily understood; they give a full and transparent account of all courses offered including all matters connected with admission, enrolment and assessment systems and costs involved.


It provides a work and study environment in which there is no discrimination of any kind against students, staff or other stakeholders on grounds of gender, age, sexual orientation, race or religion; the organisation attempts to make provision for persons with special needs of any kind.


It provides a high level of support and advice to students in all matters relevant to their course; this includes an opportunity to give regular feedback and information on procedures for dealing with problems.


All those employed in the operations of the Language Centre are competent and appropriately trained and supervised.


All teachers or trainers employed by the Language Centre are qualified and experienced in teaching the languages offered; they are supervised by a fully-qualified academic manager.


Regular support and appropriate and effective Continuing Professional Development training is offered to all administrative, teaching and training staff.


All staff employed by the Language Centre have a written contract or letter of agreement specifying the terms of their employment. Terms and conditions of employment are fair and reasonable; they comply with, or exceed, all relevant local or national regulations and standards.